Thank you for shopping with Systorra INC. Please read our Refund and Returns Policy carefully before making a purchase.

1. Final Sale Policy

All products sold on our website are considered final sale. We do not accept returns, exchanges, or refunds unless the item received is defective, damaged, or incorrect.

2. Eligibility for Refund or Replacement

You may be eligible for a refund or replacement only if:

The item is defective, damaged, or incorrect upon arrival

You contact us within 7 days of delivery

You provide clear proof of the issue (e.g., photos or videos)

3. Non-Returnable Items

We do not accept returns or issue refunds for:

Items that are not defective

Incorrect size selection by the customer

Change of mind or personal preference

Items used, worn, or washed

Requests made after the 7-day period

4. Refund Process

Once your request is received and reviewed:

If approved, we will issue a refund to your original payment method or send a replacement item, depending on the situation

Refunds may take 5–10 business days to appear, depending on your payment provider

5. Order Cancellation

Orders can be canceled within 24 hours of purchase. After this time, orders may already be processed and cannot be canceled.

6. Shipping Costs

In cases of defective or incorrect items, we will cover the cost of replacement shipping

7. Contact Us

If you believe you have received a defective or incorrect item, please contact us promptly:

Address: 7059 Fontaine Pl

Rancho Cucamonga, CA 91739

Email: erik@systorra.com

Email: support@systorra.com

Phone: (774) 361-1616

By placing an order on our website, you agree to this Refund and Returns Policy.